Metro Bank services 2.5 million customer accounts and is celebrated for its exceptional customer experience. It is the highest rated high street bank for overall service quality and best bank for service in-store for personal and business customers, in the Competition and Market Authority’s Service Quality Survey in February 2022.

The community bank offers retail, business, commercial and private banking services, and prides itself on giving customers the choice to bank however, whenever and wherever they choose, and supporting the customers and communities it serves. Whether that’s through its network of 76 stores open seven days a week, 362 days a year; on the phone through its UK-based contact centres; or online through its internet banking or award-winning mobile app: the bank offers customers real choice.

Multi Award Winning Service:

2022 Competition and Market Authority’s Service Quality Survey Metro Bank named

  • The highest rated high street bank for overall service quality for personal and business customers
  • The highest rated bank for service in stores and business centres for personal customers and business customers
  • Number 2 for online and mobile banking services for business customers

‘Banking Brand of the Year’ at the Moneynet Personal Finance Awards 2021'

‘Bank of the Year’ at the 2020 MoneyAge Awards'


  • Experienced and dedicated relationship managers for every business
  • Quick account opening and online banking set up process
  • Seamless collaboration with professional advisors

Who we are

Metro Bank services 2.5 million customer accounts and is celebrated for its exceptional customer experience.

  • chris morgan photo
    Chris Morgan
    Local Director (Colchester and Chelmsford)
    Essex based, looking after 2 teams (and 7 day a week retail outlets) in Colchester and Chelmsford. Looking after clients based in London, Essex and Suffolk and working with accountants, solicitors and IFA’s in these areas.
    • Senior Banker, Team Leader & Business Developer - Supporting HNW families, Commercials & Not For Profits.
    • Offering tailored banking services & debt solutions, holistic relationship management and seamless collaboration with professional advisors.
    • Easy to get hold of, straight talking and connected. If I can’t help you I’ll know somebody that can.
    • 15 years’ experience in portfolio management, business development and leadership roles across 5 UK banks.
    • Thorough knowledge of AML and KYC requirements, risk management and compliance.


  • Chris is a superb relationship director, he never fails to pick up the phone and always delvers with a speedy response. Since working with Chris he has also sought out business opportunities for us outside of his work remit. You will not go wrong of you work with Chris Morgan. Liam West FRSA, Founding Member Goldsmiths CCA
  • Since I met Chris I look no further when it comes to business bank accounts for my clients. Not only is he extremely knowledgeable, his professionalism earns him a lot of praise from me, my firm and my clients. His work ethic and turnaround time is an absolute breath of fresh air in a process where compliance is constantly creating hurdles for progression. I would highly recommend him and metro bank for your banking needs.Massyl Nait-Ladjemil, Founder RMC Financial Mgmt Ltd
  • Working with Chris is a real pleasure. He is a hard worker and a great person. He is always happy to help and I honestly believe that my business would not be at the stage it is now without his support.Aleksander Aleksic, Director at Japes
  • Chris has an exceptional track record within banking and his ability to exceed expectations is a given. His work ethic combined with his strong client relationships allow him to build an exceptional level of trust and delivery with his key stakeholders.Tom Jamison, MD Abbeygate Accountancy