Metro Bank services 2.5 million customer accounts and is celebrated for its exceptional customer experience. It is the highest rated high street bank for overall service quality and best bank for service in-store for personal and business customers, in the Competition and Market Authority’s Service Quality Survey in February 2022.
The community bank offers retail, business, commercial and private banking services, and prides itself on giving customers the choice to bank however, whenever and wherever they choose, and supporting the customers and communities it serves. Whether that’s through its network of 76 stores open seven days a week, 362 days a year; on the phone through its UK-based contact centres; or online through its internet banking or award-winning mobile app: the bank offers customers real choice.
Multi Award Winning Service:
2022 Competition and Market Authority’s Service Quality Survey Metro Bank named
- The highest rated high street bank for overall service quality for personal and business customers
- The highest rated bank for service in stores and business centres for personal customers and business customers
- Number 2 for online and mobile banking services for business customers
‘Banking Brand of the Year’ at the Moneynet Personal Finance Awards 2021'
‘Bank of the Year’ at the 2020 MoneyAge Awards'