Prospect Connect specialise in quality telemarketing, blending digital marketing and artificial sales intelligence. We accelerate sales and deliver high value new business opportunities to complement business leaders, their sales teams, and their growth ambitions.


  • Uncovering high value, long term sales contracts and opportunities
  • Harnessing Artificial Intelligence to prioritise prospects with the immediate propensity to engage with a wide range of services and solutions.
  • Demonstrating the true value and personality of a proposition to maximise customer appeal and establish like-minded business relationships.


  • Telemarketing
  • Telesales
  • Pipeline management
  • Data Enhancement
  • Demand Generation
  • Lead Generation
  • Digital Marketing
  • Inbound Call Handling
  • Account Management
  • Social Media Management
  • LinkedIn Management
  • Sales Consultancy
  • Revenue Performance

Who we are

Our solution is driven by an experienced management team who have worked together for over 20 years, including experienced sales professionals that have continued their careers with us for an average of over 8 years. We are a like-minded, honest, and straight-talking team focussed on helping others to achieve their sales aspirations.

  • photo of heather
    Heather Carter
    Heather’s ultimate reward in business is to serve others. Doing what she loves every day, working with likeminded people and making a positive impact on businesses globally. Heather is fundamental to the successful, strategic, and humanised sales approach we have delivered for over 20 years. In collaboration with Lloyds Bank, Heather helped develop their “Route Map” roadshow initiative, attracting business banking switchers and supporting their SME customers to maximise revenue through optimised sales performance.
    • Attracting like-minded business leaders with a natural gift to uncover the true personality of a business to bring it to life.
    • Straight-talking communication, honesty and says it as it is to propel businesses to the next level in their journey.
    • Strategic sales consultancy without complexity that consistently delivers sustainable business growth.
  • photo of Simon Carter
    Simon Carter
    Simon comes alive when he can use his experience and proven track record to uncover revenue and growth opportunities, creatively in business models, adding most value at the start of those business journeys. Simon has been privileged to spend the last 30 years successfully supporting and managing businesses in specialisms including electrical engineering and contracting, home based call centres, retail, telecoms, IT software/security, logistics and distribution and financial services.
    • Commercial planning and strategy for business acceleration.
    • A natural, mutative synthesiser integrating new innovations to improve existing systems and processes.
    • Value proposition development.
  • photo of Mark Byrne
    Mark Byrne
    Head of Marketing
    Mark has worked with the team for 14 years developing digital marketing channels to optimise sales performance for our clients and uncover high value business relationships. Mark’s passion is to overcome challenges to achieve desired business objectives and uncover unique methods and processes that positively serve others and achieve high performance and revenue goals.
    • Orchestrating digital channels to accelerate B2B sales performance and growth
    • Simplifying business propositions with real personality to maximise customer appeal
    • Creating and developing logical workflows that guide businesses to evolve their proposition to achieve desired goals.
  • photo of Jenny Taylor
    Jenny Taylor
    Head of Operations
    Joining Prospect Connect as a Business Development Specialist 20 years ago, Jenny has built her career with the team, working closely with our clients and their internal sales teams. Seeing first-hand the positive impact our efforts make to the lives of our clients and their teams is so rewarding. Jenny’s role at Prospect Connect is to ensure that our clients projects are performing successfully aligned to their overall growth objectives.
    • Sales pipeline, data management expert and master of CRM
    • Straight-talking, honest customer service, breaking boundaries to go the extra mile to serve others.
    • Compelling people motivator whose loyalty to those she serves is positively communicable.


  • This was our first experience of outsourcing lead generation and its was worthwhile. Prospect delivered a campaign for us to try and penetrate a new sector and this resulted in a successful win of a £2M contract within the first 60 days of activity. The insight was detailed and relevant helping to shape the initial intro meetings to best effect.
    Laurie Wright, Business Development Director, Churchill Group
  • Prospect Connect have delivered a trusted and professional service to me over the last 10 years. Aligning with a back-to-basics strategy in developing and delivering a robust sales line for the business and creating a centralised database. They cut straight to the issues and deal with them in a professional manner. They immerse themselves in understanding the culture and behaviour of your organisation.
    Richard Leigh, Business Development Director, Lanes Group
  • Heather and her team have worked with me on several projects for over 5 years. They established a sales pathway for one of my previous businesses which was a fully encompassing sales development strategy. They underpinned the organisational development to the business strategy providing a meaningful ROI. They engaged with staff, improved client SLA’ and internal KPI’s contributing to a bottom line saving of 3.2 million over an 18-month period.
    Louise Cope, Chief Operating Officer, Chevron Traffic Management
  • As a trusted strategic growth and planning partner, Prospect Connect are delivering an effective, integrated, and consultative sales and marketing managed service for our business. Over a short period of time, they have achieved 100% of sales performance with just 20% FTE of the previous call centre we engaged with.
    Mark Evans-Smith, Commercial Director
  • We first met Heather and her team at 3UK where her company delivered telemarketing services for our B2B sales teams. Their vision and enthusiasm through ideation into execution and delivering meaningful results with integrity was quite refreshing and unique. They are all about people and creating true partnerships. Their ability to lead and impact virtual teams combined with natural strategic insight and partnership intelligence serves to deliver a potent service.
    Renato Bottini, Head of Global Enterprise Account Management